Part A: Service Terms & Conditions
These Terms govern all services provided by [Legal Business Name] operating as Simple As Black & White ("we," "us," the "Company") to the client named on the signature page ("you," the "Client"). By booking a service or signing below, you agree to these Terms.
1.The Services
1.1 Scope. We provide garage clear-out ("Reset"), sorting, disposal, and optional installation of storage and racking. The specific services, add-ons, and flat price for your job are set out in your written booking confirmation, which forms part of this agreement.
1.2 The Black & White method. During the Reset you make the keep-or-remove decision on each item. We are not responsible for the disposal, donation, or sale of any item you direct us to remove, or for later regret about an item removed on your instruction.
1.3 Flat pricing. Your price is fixed in the booking confirmation. It does not change unless the job materially differs from the photos and information you provided (see 2.2), or you request additional work.
2.Booking, Photos & Re-Quote
2.1 Photos required. You agree to provide accurate photos and a truthful description of the garage and its contents at booking.
2.2 Right to re-quote or decline. If, on arrival, the space or volume materially exceeds what you disclosed (for example, hazardous materials, pest infestation, hoarding-level volume, or structural issues), we may re-quote the flat price, adjust the scope, or decline the job. If you do not accept a revised price, we may cancel and refund any deposit, less a [$______] trip fee.
3.Installation, Drilling & Mounting
This section governs any shelving, racking, slatwall, overhead rack, hook, cabinet, or other item we mount or install ("Installed Equipment"). Read it carefully.
3.1 Drilling and fasteners. Installation requires drilling and driving screws, anchors, and other fasteners into walls, ceilings, studs, or masonry. This is inherent to the work and unavoidable. You authorize this drilling. We select fasteners appropriate to the surface and the manufacturer's specifications and we use reasonable care to hit structural framing where the installation requires it.
3.2 Hidden hazards. We cannot see inside walls or ceilings. You are responsible for disclosing the location of any electrical wiring, plumbing, gas lines, in-floor or in-wall heating, or other concealed services before work begins. We are not liable for damage to concealed services you did not disclose, or that are not reasonably detectable by standard practice.
3.3 Wall and structure condition. You warrant that the walls, ceiling, studs, and building structure are sound and suitable to carry mounted storage. We are not structural engineers. We rely on your representation about the building and on visible conditions. We are not responsible for failures caused by pre-existing defects such as rotten framing, inadequate studs, deteriorated masonry, drywall without backing, or prior damage.
4.Equipment We Purchase vs. Equipment You Provide
4.1 Equipment we supply. Where we source and sell you racking or storage as part of the job, we pass through the manufacturer's warranty on that product. Our own responsibility is limited to installing it correctly and to the demonstrated load test in Section 5. We are not the manufacturer and do not warrant the product itself beyond that pass-through warranty.
4.2 Equipment you provide. Where you supply your own racking or storage for us to install, we install it to the manufacturer's instructions but we make no warranty as to the product's design, condition, materials, or fitness. Our responsibility is limited to workmanship of the installation only.
4.3 Brands we may decline. Some racking and storage brands are unreliable or cannot be safely installed to a rated load. We reserve the right to decline to install a specific brand or product, or to recommend an alternative, in the interest of safety. If we decline a product you supplied, you are not charged for that portion and no warranty attaches to it.
4.4 Unfamiliar systems, delays & notice. Some mounting systems are proprietary or new to us and may require additional time to install correctly and safely. If a system is likely to cause a material delay, we will notify you before proceeding and, where practical, offer to reschedule that portion or proceed on a revised timeline. We will not rush an unfamiliar installation at the expense of a safe result.
5.Load Testing & Rated Capacity
This is central to how we protect both of us. Read 5.1 through 5.4.
5.1 We test before completion. Before we mark any installation complete, we load-test the racking, shelving, and storage to a demonstrated safe working load and confirm it holds. We do not consider a job finished until the Installed Equipment has been tested in your presence where practical.
5.2 Rated capacity is stated at handover. At completion we tell you the rated safe working load for each Installed Equipment item (for example, "this shelf is rated to [___] lb"). This rating is the manufacturer's specification, confirmed by our test. It is your limit to observe.
5.3 Overloading after handover. We are not liable for any failure, bending, pulling-out, collapse, damage, or injury that results from loading Installed Equipment beyond its stated rated capacity, from uneven or improper loading, or from later modification, relocation, or added attachments not performed by us. Once we hand over and you begin using the storage, safe loading within the rated capacity is your responsibility.
5.4 Report problems promptly. If Installed Equipment loosens, shifts, or shows any sign of failure during normal use within the rated capacity, stop loading it, remove weight if safe to do so, and contact us within [___] days. We will inspect installation-related failures at no charge (see Section 8).
6.The Black & White Plan (Monthly Reorganizing)
6.1 What it is. The optional Black & White Plan is a recurring reorganizing and maintenance service billed [monthly / annually] as set out in your booking.
6.2 Cancel anytime. You may cancel the Plan at any time, for any reason, with [___] days' notice before your next billing date. There is no cancellation penalty and no minimum term. Cancellation stops future billing; it does not refund a visit already completed.
6.3 Pausing and skipping. You may skip or pause a scheduled visit with reasonable notice. We may pause or end the Plan if a property becomes unsafe to work in, on the same notice.
6.4 Auto-renewal. Unless cancelled, the Plan renews automatically each billing cycle at the then-current rate. We will give you at least [___] days' notice of any rate change.
7.Payment & Taxes
- Payment is due on completion unless otherwise agreed in writing. A deposit of [$______ or ___%] may be required to book.
- Prices are in Canadian dollars and exclusive of GST and any applicable Saskatchewan PST, which are added where required.
- Late accounts may accrue interest at [___]% per month and reasonable collection costs.
8.Our Warranty on Workmanship
8.1 Installation workmanship. We warrant our installation workmanship for [___] days from completion. If Installed Equipment fails within that period due to our installation (not due to overloading, product defect, building defect, or later changes), we will re-secure or reinstall it at no charge. This is your exclusive remedy for installation-related failures.
8.2 What the warranty excludes. The workmanship warranty does not cover: overloading beyond rated capacity; product defects (covered, if at all, by the manufacturer); pre-existing or concealed building conditions; damage from use, weather, or third parties; or any item you installed, moved, or modified after handover.
9.Insurance & Limitation of Liability
9.1 Insurance. We carry commercial general liability insurance of [$______]. Proof is available on request.
9.2 Care of property. We take reasonable care of your property. Where we cause direct physical damage through our negligence, our responsibility is to repair the damage or reimburse its reasonable repair cost, subject to 9.3.
9.3 Cap on liability. To the fullest extent permitted by law, and except for liability that cannot be limited under applicable Saskatchewan law, our total liability arising from a job is limited to the amount you paid us for that job. We are not liable for indirect, incidental, or consequential loss.
9.4 Items removed. Once you direct an item to be removed and it leaves the property, it cannot be recovered. Confirm your keep-or-remove decisions before removal.
10.Photos & Marketing
10.1 Before/after photos. We photograph our work for quality records and marketing. We will not publish images that show your address, licence plates, or personal identity without consent. You may opt out of marketing use by notifying us in writing before or at the job.
11.Cancellation, Rescheduling & Access
- You may reschedule or cancel with [___] hours' notice at no charge; later cancellation may forfeit the deposit or incur a [$______] fee.
- You agree to provide safe, clear access to the garage.
11.1 Work-area safety. While our crew is working, the garage, driveway, and any staging area are active work zones. For everyone's safety, foot and vehicle traffic through these areas should be avoided while work is in progress. Please keep children and pets out of the work area at all times so that no one is injured by moving equipment, tools, vehicles, or items being carried. If the work area cannot be kept clear and safe, we may pause the job until it can, and any resulting delay is not our responsibility.
12.Care of Goods Taken Off-Site (Bailment)
This Section applies only where you ask us to remove your belongings from the property for sorting, cleaning, or storage, including The Blank Slate service. It is in addition to the rest of these Terms. Before selling any off-site job, confirm with your insurance broker that your policy covers care, custody, and control of customers' goods in transit and storage.
12.1 What we take and why. With your authorization, we remove items from the garage and transport them to our premises to carry out a deep triage, then return the items you choose to keep. You remain the owner of all items at all times; we hold them only temporarily to perform the service.
12.2 Inventory. Before or during removal we record an inventory of the items taken, with photos. You are entitled to a copy. The inventory is our shared record of what left the property. High-value, irreplaceable, or sentimental items must be identified by you in advance so they can be flagged, handled separately, or left with you.
12.3 Reasonable care. While your items are in our care, custody, and control, we will take reasonable care of them, keep them at a secured premises, and keep them separate and identifiable as yours. We are responsible for loss or damage that results from our failure to take reasonable care, subject to the limits in 12.6.
12.4 What we are not responsible for. We are not responsible for: pre-existing damage or wear; damage inherent to an item's condition, age, or fragility that occurs despite reasonable handling; loss or damage from events beyond our reasonable control (fire, flood, storm, power failure, theft despite reasonable security, or other force majeure); perishable goods, living things, food, or plants; or any item you did not disclose as high-value, hazardous, or fragile. We do not accept firearms, ammunition, cash, jewellery, documents of title, or similarly high-risk items for off-site storage; these stay with you.
12.5 Items you direct us to remove for disposal or sale. Items you assign to "black" (donate, recycle, sell, or dispose) are handled under the main Terms. Once removed for those purposes they cannot be recovered. Items listed for sale under the Sellback are handled per the Sellback terms in your booking.
12.6 Limit on our liability for stored goods. To the fullest extent permitted by law, our total liability for loss of or damage to your goods while off-site is limited to the lesser of (a) the reasonable repair or replacement cost of the affected item, and (b) an overall cap of [$______] per job, unless you have arranged and paid for a higher declared-value coverage in writing before the service. We are not liable for sentimental value, and we are not liable for indirect or consequential loss. This limit is in addition to, and does not increase, the overall cap in Section 9.
12.7 Declared high-value coverage. If you want protection above the cap in 12.6, tell us before the service and declare the items and their value in writing. We may offer higher coverage for an additional fee, arrange separate handling, or decline to take the item off-site. Absent a written declaration, the cap in 12.6 applies.
12.8 Return, timing & uncollected goods. We aim to return your kept items within the timeframe stated in your booking, typically [___] days. If our return is delayed, we will notify you. If, after the service, items we return are refused, or items you asked us to hold cannot be returned because access to the property is unavailable, and they remain uncollected or unreceivable for [___] days after we give notice, we may charge reasonable storage of [$______] per [week] and, after a further [___] days' written notice, treat the goods as abandoned and dispose of them.
12.9 Risk during transport. Your items are covered by this Section from the moment we take control of them at the property, through transport and storage, until we return them to the property or you take them back, whichever comes first.
12.10 Your confirmation. By choosing The Blank Slate or any off-site service, you confirm you have read this Section, you have disclosed high-value, fragile, and hazardous items, and you agree to the limits above.
13.General
13.1 Governing law. These Terms are governed by the laws of the Province of Saskatchewan and the laws of Canada applicable there. Disputes are subject to the courts of Saskatchewan.
13.2 Severability. If any clause is held unenforceable, the remaining clauses continue in effect.
13.3 Entire agreement. These Terms and your written booking confirmation are the entire agreement between us and supersede prior discussions.
Part B: Installation & Liability Waiver
Complete and sign this waiver at the start of any job that includes drilling, mounting, or installation. It works together with Part A.
I acknowledge and agree that:
- Installation requires drilling and driving fasteners into walls, ceilings, studs, or masonry, and I authorize this work.
- I have disclosed, to the best of my knowledge, the location of any concealed wiring, plumbing, gas, or other services, and I understand the Company cannot see inside walls or ceilings.
- I represent that the building structure is sound and suitable to carry mounted storage, and I understand the Company is not a structural engineer and relies on my representation and on visible conditions.
- For racking or storage I supplied myself, the Company warrants its installation workmanship only, and makes no warranty about the product's design, condition, or fitness.
- The Company may decline to install a specific brand or product it considers unreliable or unsafe, and may need extra time for mounting systems it is unfamiliar with, in which case it will notify me before proceeding.
- The Company will load-test each installation to a demonstrated safe working load before marking the job complete, and will tell me the rated capacity of each item at handover.
- I am responsible for loading each item within its stated rated capacity. The Company is not liable for failure, damage, or injury caused by overloading, uneven loading, or by relocation, modification, or attachments made after handover.
- If any installed item shows signs of loosening or failure during normal use within its rated capacity, I will stop loading it and contact the Company promptly.
- Once I direct an item to be removed and it leaves the property, it cannot be recovered.
Release. To the fullest extent permitted by Saskatchewan law, I release the Company from liability for loss, damage, or injury arising from the matters I have acknowledged above, except loss caused by the Company's own negligence, and I agree that the Company's total liability for the job is limited as set out in Part A, Section 9. Nothing in this waiver removes any right I have under The Consumer Protection and Business Practices Act (SK) that cannot lawfully be waived.
I have read and understood Parts A and B and I agree to them.